Privacy Policy

Privacy Policy

Effective Date: 15 January 2026

This Privacy Policy explains how 360 Wheels Ltd (“we”, “us”, or “our”) collects, uses, stores, and protects personal data when you use the QB360 Connector application (the “Application”).

360 Wheels Ltd is a company incorporated in England and Wales with its registered address at 160 Wellworthy Road, Lymington, SO41 8JY, United Kingdom.

By using the Application, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal data that is necessary to operate, maintain, and improve the Application. This may include:

1.1 Information You Provide

  • Name, email address, company name, and other business contact details
  • Account and subscription information
  • Marketing preferences where you explicitly opt in
  • Communications you send to us

1.2 Information Collected Automatically

  • Usage data relating to how the Application is accessed and used
  • Device, system, and diagnostic information
  • Log files, timestamps, and performance data
  • Digital analytics and tracking data

2. How We Use Your Information

We use personal data for the following purposes:

  • To provide and operate the Application
  • To process purchases of digital goods or services
  • To manage user accounts and support requests
  • To monitor usage, performance, and security
  • To improve functionality and user experience
  • To send marketing communications where you have opted in
  • To comply with legal and regulatory obligations

3. Legal Bases for Processing

Under applicable data protection laws, including the UK GDPR, we rely on the following legal bases:

  • Contract: where processing is necessary to provide the Application
  • Legitimate interests: to operate, secure, and improve the Application
  • Consent: for marketing communications and optional analytics where required
  • Legal obligation: where we are required to comply with the law

4. Marketing Communications

You will only receive marketing communications from us if you have actively opted in. You may withdraw your consent at any time by using the unsubscribe link in our emails or by contacting us directly.

5. Analytics and Tracking

We use digital analytics and tracking technologies to understand how the Application is used and to improve its performance. These tools do not enable users to interact with one another and are not used to display advertising.

6. Data Sharing and Disclosure

We do not sell personal data.

We may share personal data only where necessary:

  • With trusted service providers acting on our instructions (such as hosting, analytics, or payment processing)
  • Where required by law or regulatory authority
  • To protect our rights, property, or safety, or that of our users

All service providers are required to handle personal data securely and in accordance with applicable data protection laws.

7. International Data Transfers

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent legal mechanisms.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements. When data is no longer required, it is securely deleted or anonymised.

9. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure. While we take reasonable steps to safeguard data, no system can be completely secure.

10. Your Rights

Subject to applicable law, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Object to or restrict processing
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

11. Children’s Privacy

The Application is not intended for use by individuals under the age of 13, and we do not knowingly collect personal data from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective when the revised policy is made available within the Application or otherwise communicated to users.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle personal data, please contact us at:

Email: sales@360wheels.net

By using the QB360 Connector, you acknowledge that you have read and understood this Privacy Policy.

Thanks